Celebrating 5 Years of Success: Impressions Care Solutions’ Journey in Dorset & Hampshire
Since opening our doors on 31st March 2020 on Holdenhurst Road, Bournemouth, Impressions Care Solutions has grown into a trusted provider of high-quality care services across Dorset and Hampshire.
Now, as we celebrate our fifth anniversary, we reflect on our journey, achievements, and the impact we’ve made in the local community.
From the very beginning, our mission has been clear—to deliver compassionate, person-centered care that enhances the lives of those we support.
Over the past five years, we have expanded our services, building strong partnerships, and establishing a reputation for excellence in supported living care and supplying agency care staff to Care Homes, SEN Schools and Supported Living Settings. This led to us registering with CQC for our own Support Living Services within Dorset and Hampshire.
Key Milestones Over the Years
Growth & Expansion – From a single office in Bournemouth, we have expanded our reach across Dorset and into Hampshire, opening an office on London Road Southampton in September 2024.
Outstanding Care Delivery – We have continually met and exceeded care standards, ensuring our clients receive the best possible support in their homes and communities. Obtaining “Good” in our CQC report in 2022 and 2024. In November 2024 we further cemented our passion in providing excellence in care by launching a bespoke compliance and training IT software for ease of identifying staff needs. In Jan 2024 we launched our staff app for speed in allocation of shifts and we will soon launch this to our client base as well.
Strong Client & Partner Relationships – Through collaboration with local authorities, healthcare providers, and families, we have built lasting relationships that reinforce our commitment to quality care. In 2024 we went into partnership with NHS National Framework (RM 6281) to supply HCAs and Support Workers.
Workforce Development – Investing in our incredible team has been a priority. With the expansion of our business into Supported Living Services we have provided additional employment in Dorset and Hampshire and internal career progression. Through training and development, we have empowered our office and field staff to provide compassionate and professional care in line with our mission statement.
As we look to the future, we are excited to strengthen our partnerships, expand our services, and continue making a difference in the lives of those we support. We extend our heartfelt thanks to our clients, staff, and partners who have been part of this incredible journey.
We are holding the following events during April to Celebrate our 5th Anniversary.
Charity event
Office Open day
Client Lunch
Awards to long standing Employees
Here’s to the next five years of excellence in care!
Impressions Care Solutions – Compassion, Commitment, Community