ESET, an endpoint security leader from the European Union, today announces that it is the Bronze Award Winner of the 2017 Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms (EPP), as reported by Gartner[1].
The awards are a ranking of vendors by verified end-user professionals – which includes IT professionals or business users who have had experience purchasing, implementing or using the enterprise solution they are reviewing. The awards take into account both the number of end-user reviews, and the overall user ratings.
116 enterprise-grade users awarded ESET Endpoint Security a score of 4.7 out of 5 across all criteria, praising the solution for integration and deployment, ease of deployment, service and support, timeliness of vendor response, and quality of technical support. IT managers in Manufacturing and Services, respectively, remarked that the solution offered “great protection for our company without stress” and that it had “easy installation and management of clients.”
When commenting on the service received from customer support, users said it was “very accommodating employees regarding services.” with “Excellent vendor and support. Willing to provide additional assistance when necessary in order to help maintain business continuity.”
Reviews from enterprise-grade users include:
“Solutions and support are cost-effective and very efficient. The platform is complete, and provides tools to enhance company security and ease of administration,” IT Manager at Finance Industry.
“ESET manages my endpoint security needs and frees up my Security Administrator’s Time,” CIO in the Finance Industry
As a result, ESET ranked within the top four cyber-security companies offering the best endpoint security solutions based on end user reviews.
“We are honoured to receive this Gartner Peer Insights Customer Choice Award – we believe it is a true testament to the quality products and service we provide our customers around the world,” said Jeronimo Varela, Director of Global Sales. “ESET believes every person and business should be able to enjoy technology safely and we pride ourselves on offering solutions that allow them to do just that. In our opinion, to have near perfect reviews, across the board, from customers shows we are delivering on what we set out to do.”
To read more about the Gartner Peer Insights Customer Choice Awards, please click here.
[1]Gartner press release, Winners Announced for the Gartner Peer Insights Customer Choice Awards for Endpoint Protection Platforms, October 13, 2017 http://www.gartner.com/newsroom/id/3807164Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.
Gartner Peer Insights Customer Choice Awards are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here http://www.gartner.com/reviews-pages/peer-insights-customer-choice-awards/ and are not intended in any way to represent the views of Gartner or its affiliates.