Last century Holme, situated near Wareham, was originally a dairy farm in the 1970s run by the current owners’ parents. In 1991 Holme became a fruit and bedding business and in 1998 Simon and Liz took over the business which they have continued to expand for twenty-four years making it into the successful garden centre it is today.
Holme Nurseries is not only a garden centre, it also has an established Tearoom, Farm Shop and Ornamental Gardens, where events and weddings are held. The Ornamental gardens include an events lawn, informal gardens, amphitheatre, mini stone henge, a pear garden and a cutting garden. Holme Nurseries have grown a loyal customer base and are well known and popular in the Wareham area.
The Challenge
Last century Holme, situated near Wareham, was originally a dairy farm in the 1970s run by the current owners’ parents. In 1991 Holme became a fruit and bedding business and in 1998 Simon and Liz took over the business which they have continued to expand for twenty-four years making it into the successful garden centre it is today.
Holme Nurseries is not only a garden centre, it also has an established Tearoom, Farm Shop and Ornamental Gardens, where events and weddings are held. The Ornamental gardens include an events lawn, informal gardens, amphitheatre, mini stone henge, a pear garden and a cutting garden. Holme Nurseries have grown a loyal customer base and are well known and popular in the Wareham area.
Therefore, Holme Nurseries needed a reliable mobile phone system and a comprehensive WiFi service with contiguous coverage both inside and out.
The Solution
Keyfort’s engineers conducted a site wide WiFi survey to identify the weak and dead spots in the WiFi coverage. With this information Keyfort proposed a fully meshed WiFi service including the siting of the required WiFi access points (WAPs). The next step was to implement a VoIP (Voice over Internet Protocol) telephone system. The benefits of this included better customer call management and site wide access via mobile handsets. Holme’s existing telephone numbers were then seamlessly ported from the old PSTN lines to the new VoIP telephone system. Thus, there was no need to change any of Holme’s contact details nor marketing material. The flexible VoIP system also provides for the easy addition of more phones and changes of call hunt groups for inbound calls. Holme Nurseries can even download an app so they can make/receive work calls through their mobiles. In addition, as calls are routed over the Internet, call usage costs are substantially reduced.
The Result
Holmes Nurseries now has a fully meshed Wi-Fi service across the site including guest access for visitors in the café, site wide access both in the shop and outside for the staff plus comprehensive roaming access for staff phones.
‘We are very pleased with our new phones. They are simple to use, very modern and inexpensive, thank you’.
Sue Shilvock
Accounts Manager
Holme Nurseries
With meshed WiFi and VoIP telephones the new technology is playing a useful and reliable role supporting Holme Nurseries as it continues to grow its horticultural services and garden venues much to the delight of its twenty-first century customers.