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05/09/2019

Hosted By: Freya Kendall

Assertiveness Skills

Training Details

Improve your effectiveness, by developing skills and techniques to manage others with greater confidence and authority, leading to improved organisational performance.

What will I learn?

This workshop covers:
The difference between aggressive, passive and assertive behaviours
How to communicate with authority and impact
How to motivate, delegate and manage more effectively
How to say No assertively
How to get people to listen to your ideas
How to deal with anger, conflict and how to keep calm
How to deal with difficult people

Who is the training suitable for?

This course is ideal for anyone in a role (team leader/supervisor) that involves managing and getting the best from others. Also, experienced managers who have not received any formal assertiveness training will also benefit from this workshop. Those on an Apprenticeship programme will also find it useful training.

Training provided by:

Skills & Learning Adult Community Education

Event Location

The Oakdale Centre, Wimborne Road
Poole
BH15 3DL

Event Cost

Price: £90

Event Date & Time

05/09/2019, 09:30 am
Book Now

To book on to this event you will need your Dorset Chamber username and password. To get your password enter your username (this is your email address) and submit. A link to reset your password will be sent to your email.

If you are not a Dorset Chamber member and would like to join click here otherwise please complete the registration process when making a booking.

Please login if you are a Dorset Chamber member to receive your discounted member rate.

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