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Hosted By: Lucy Knight

Customer Success Workshop

Training Details

This workshop will give you a flavour of why customer experience is so important and where to start in developing the customer success strategy for your business.

What will I learn?

In this session you will:

1. Learn why you will need to make customer experience a priority and fast!

2. Learn some of the key steps needed to ensure customers will engage with your business and set you apart from your competitors.

3. Develop a clear understanding of CX to help drive retention of your existing customer base and engage new customers.

4. Initiate your 2020 CX plan for customer success.

Who is the training suitable for?

This event is suitable for business owners and leaders looking to take customer experience in their organisation to a new level and drive sales through service in 2020.

Training provided by:

insight6 - Customer Experience Specialists

Event Location

18 Queens Road

Event Cost

Price: £19.99

Member Price: £19.99

Event Date & Time

03/03/2020, 09:30 am
Book Now

To book on to this event you will need your Dorset Chamber username and password. To get your password enter your username (this is your email address) and submit. A link to reset your password will be sent to your email.

If you are not a Dorset Chamber member and would like to join click here otherwise please complete the registration process when making a booking.

Please login if you are a Dorset Chamber member to receive your discounted member rate.

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