Training for Business

Training to help businesses develop their skills and knowledge, delivered by Dorset Chamber members

Crash Course in Confidence webinar

Join us for a free training session with Rupert Wesson, director at the renowned etiquette company Debrett's. Confidence is a precious commodity. It helps us to connect with people, to build trust and rapport. We will explore where it comes from and how to keep developing it. The session will draw upon the fields of behavioural science, neuroscience and etiquette. What is perhaps surprising is that they are all closely linked.

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Online course: Hospitality Finance – A deep dive for Non Financial Hospitality Managers

Ideal for aspiring hospitality leaders of the future, this course is held online over a period of 6 weeks using our online learning management tools. The topics are studied in depth with examples, illustrations and discussions to provide participants with a deep understanding of the managerial accounts. Topics included are: Module 1: Welcome and Induction Activities Module 2: A detailed review of the Income and Expenditure report in full and by department Module 3: Balance sheet and Cash Flow Management including Assets, Liabilities and Working Capital Module 4: Benchmarking and KPI's to monitor revenue, costs and profitability Module 5: Budgeting and Forecasting to improve revenue and bottom line results All learning materials are based on the best practice from the Uniform System of Accounts for the Lodging Industry using examples of realistic data from hotels, catering and leisure. On completion of this course you will gain: 1. The skills to interpret the reports and language used in hospitality management accounts 2. The know how to interpret business data to make strategic decisions 3. The knowledge to be able to interpret business reports using a range of KPI's and benchmarks 4. The skills to build forecasts to improve revenue and profitability

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