Integrated security manufacturer TDSi is pleased to announce that Internal Account Manager, Daniel Clark has graduated the Dale Carnegie Sales Training course and was awarded star performer.
TDSi’s Managing Director, John Davies commented, “We are proud of Daniel’s achievement, which is a credit to him and his hard work. As a business, we encourage and support our staff in professional and personal development to ensure we offer the very best service and expertise.”
Reflecting upon his graduation, Daniel commented, “The Dale Carnegie course offers expert development and coaching in all aspects of professional sales skills. This includes learning how to win, maintain and build customer relationships. This training will help me further identify the needs and support requirements of TDSi customers, then in turn help guide them to the most suitable solutions.”
The course focusses on building a strong customer rapport and allows the sales organisation to build trust, offer insights, and then help the customer meet their business objectives. It also helps sales teams to maintain trust and foster loyalty with their customers, developing a mutually beneficial relationship.
Daniel added, “On a personal note I’m delighted to have been given the opportunity to attend this course. It gives me a clear, well thought out structure to work with going forward, which will be of great benefit to myself, TDSi and our business relationships.”
TDSi is not only heavily focussed on training its own team, but also its partners and customers as well. The company runs an extensive Partner Training programme in two locations in the UK and overseas.
For further details on TDSi please visit www.tdsi.co.uk or phone +44 (0)1202 723535.