Enhanced enables Harts of Stur to increase instore and online growth

Enhanced continue to deliver Microsoft IT systems and services to support business growth. With the right people and the right products they offer personal and professional award winning IT support.

Harts of Stur, one of the UK’s largest instore and online retailers of cookware, is a prime example of how working together delivers real, worthwhile and profitable investment in IT solutions.

Based in Sturminster Newton and established over 96 years ago, Harts, albeit a successful company, were struggling with stock control and time management due to the rapid growth and expansion of the business. Their existing systems prohibited them from delivering the excellent level of customer service they pride themselves on.

They needed help.

Enhanced visited Harts, listened to their problems and spent time fully understanding their business needs. They recommended an integrated solution to link all processes and capture information all in one place, at the same time releasing valuable employee time and enabling them to focus on customer service.

Since 2015, when Enhanced started working with Harts, the company has experienced amazing results. They have seen a steady growth of 96% increase in turnover, and more importantly a 296% growth in profitability. This is predominantly down to being able to optimise stock flow. They can now also effectively monitor and react quickly, efficiently and be responsive to ever changing market trends.

When asked about his relationship with Enhanced, Graham Hart, Managing Director of Harts of Stur said that he would recommend them to anyone. “They are friendly but professional, don’t talk tech all the time but listen and deliver solutions to fit our requirements. Even after implementation of their solutions they keep in touch and monitor our progress.”

Graham Hart admits the main benefit of trading with Enhanced is being able to take back control of the business.

 

To find out more and to see how Enhanced could have a positive impact on your business growth, call them on 01202 308000 or visit enhanced.co.uk

This site uses cookies to offer you a better browsing experience. By browsing this website, you agree to our use of cookies.