LiveWell Commercial was designed as a face-to-face engagement-lead service and as such, we rely heavily on networking events with local business to reach out and promote our service.
Our Health MOTs and our training courses were originally designed for in-person, onsite delivery. However, but due to lockdown restrictions, March 2020 required us to totally rethink our strategy.
Although health and wellbeing were high on the national agenda, our training products did not enable us to reach out and support companies in a virtual way. We needed to adapt, and quickly.
With 30 years’ experience in HR, I knew what the priorities were for organisations. I also knew how stressful managing a major change programme, business re-planning, devising new Health and Safety protocols and staff communications would be.
Our first priority was to reach out and offer support by hosting a series of free workshops, discussing the impacts the pandemic was likely to have on staff, and what companies could do to mitigate the risks and the long-term effects on staff health and wellbeing.
We then set about translating all of our training collateral into a digital offer and learned, like most people, to use zoom so that we could deliver education, training and Health MOTs virtually.
This experience has brought about exciting developments for LiveWell; a new brand for LiveWell Commercial, a fully virtual training offer, and newly designed free resource packs full of easy-to-share content offering signposting and support for HR leads, team leaders and business owners.
The chamber networking events were vital to helping us maintain relationships with our customers, and even helped us to gain some new ones.
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