The Marsham Court Hotel was highly commended at the Disability Smart Awards 2024 for their work to improve the lives of disabled people.
The Marsham Court Hotel was highly commended in the Disability Smart Inclusive Customer Experience category at an awards ceremony in London on 30 April, hosted by Business Disability Forum and held in partnership with Bloomberg.
The Disability Smart Inclusive Customer Experience Award recognises organisations that have gone the extra mile to break down barriers experienced by disabled people through truly inclusive customer service.
The judging panel awarded The Marsham Court Hotel highly commended status for their passion and drive in creating a family-run, full-service hotel that is affordable, accessible and inclusive for everyone.
In their feedback, the judging panel said:
“The Marsham Hotel shows how a relatively small local business can have a big impact on its community. It has listened to and acted upon feedback from guests to make the hotel as affordable, inclusive and accessible as possible. This is an inclusive business at the heart of its community and for this reason it is a worthy winner of a Highly Commended Award.”
Now in their tenth year, Business Disability Forum’s annual Disability Smart Awards recognise organisations and individuals that are improving the life experiences of disabled employees and consumers by removing barriers to inclusion. The awards are a platform for sharing evidence and learnings from real life projects that have had a positive and tangible impact on disabled peoples’ lives. Awards were given across 10 categories this year.
Operations Director James Dixon-Box said:
“For an independent family run business like ours to be recognised in these global awards is truly amazing and we hope that it will inspire other businesses to strive for true inclusivity”.
TUI UK&I won the Inclusive Customer category this year and Alton Towers Resort was a finalist.
Diane Lightfoot, CEO of Business Disability Forum, said:
“I would like to congratulate all of the organisations who were recognised in the Disability Smart Awards this year. Their efforts and achievements are already significantly improving the life experiences of many disabled people, but I also hope their stories will provide real-life examples of ‘what works’ for all businesses to follow.”
Diane Lightfoot co-hosted the Disability Smart Awards ceremony with TV personality, Simon Minty. Simon is a long-standing Ambassador of Business Disability Forum as well as being a disability trainer and consultant.
Find out more about Disability Smart Awards 2024 on Business Disability Forum’s Disability Smart Awards 2024 page.